Wellness Sales Manager

Job Overview

Waldorf Astoria is looking for a Wellness Sales Manager to join the Spa and Wellness Team in Park City!

With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal pool restaurant, and in-room dining.

In this role, you will have oversight of the fitness team as well as the selling of Spa Club and Wellness Memberships including marketing, lead generation, contracting, ongoing promotions, and renewals. You will also partner with Sales/Event/Catering Managers on new group business prospects, site inspections, bridal experiences, and the development of dynamic group proposals and contracts.

The ideal candidate will have supervisory experience and a background in fitness and/or spa memberships and fitness scheduling.

Want to learn more? Hotel Website, Instagram, Facebook, YouTube

Why join the Waldorf Astoria Park City?

• Free Epic Local Ski Pass (Winter Season only)
• Drastically discounted spa services
• Work in an environment where kindness, creativity and authenticity is highly appreciated
• Complimentary meals on duty
• Worldwide travel perks – up to 30 nights at discounted rates over 6,000 properties in more than 100 countries and 50% Food & Beverage discounts
• The world is yours– Your next role could be as a concierge, reservations agent or within a different department like Front Office, Accounts or Human Resources in over 100 different countries

What will I be doing?

As our Wellness Sales Manager, you will be responsible for management of the Spa Member program and assisting the department heads of the Spa, Recreation, and Retail departments with the coordination and delivery of group events and special events/activities in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

• Oversee the Spa, Recreation, and Retail department’s group and events team while assisting outlets
  with daily tasks to ensure smooth operations
• Create and develop new group and Spa Member events in the respective departments
• Work closely with the sales and catering teams on prospective business opportunities
• Conduct site visits with sales team to increase ancillary group events
• Communicate with clients and guests to prepare group reservations
• Actively sell and socialite new group clients for future ancillary event bookings
• Facilitate and coordinate ancillary group events on site
• Main point of contact for the catering/events/sales team and Spa Members
• Manage all aspects of Spa Member program including membership sales, communication to existing and
  potential members, and perform monthly billing processes
• Responsible for Recreation team members, group fitness class schedule, private programming, and
  maintenance of equipment
• Research new and innovative group fitness formats to keep offerings current
• Responsible for forecasting, scheduling, and labor reports
• Attend weekly departmental meetings
• Assist with staff recruiting, training and development
• Continuously monitor team’s performance and offer coaching and assistance as needed.
• Maintain a safe and clean departmental working environment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs