Job Overview
The Radisson Hotel Salt Lake City Downtown, located at a walking distance to downtown attractions and events, is looking for an energetic individual to our Food and Beverage team as a Restaurant Server.
Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same. We are proud to offer package that includes competitive pay, generous vacation package, 8 paid holidays, and excellent benefit package for full-time employees.
We are also offering a $500 signing bonus after the completion of our probationary period.To create 100% Guest Satisfaction by delivering food and beverage service to restaurant guests
To create 100% Guest Satisfaction by delivering food and beverage service to restaurant guests
Key Responsibilities
- Creates 100% guest satisfaction by providing the service brand behavior, genuine hospitality and by exceeding guest expectations.
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
- Performs other duties as required to provide the service brand behavior and genuine hospitality
- Provides food and beverage service to guests in the restaurant
- Provides guest with overview of menu choices
- Takes guest’s order – provides explanation of menu as appropriate
- Prepares order for presentation to guest
- Replenishes water
- Makes and pours coffee for the customers
- Clears tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
- Cleans tables, chairs and floor area
- Resets table quickly
- Polishes silver and folds linens
- Assists service team as necessary to meet and exceed the guests’ expectations
- Sets up beverage stations for appropriate shift by brewing coffee and setting out condiments, as appropriate
Requirements/Skills
- Technical Service Skills… Demonstrate understanding of the technical service skills for assigned area (i.e. food & beverage service, housekeeping, etc.)
- Point of Sale… Skilled in utilization of point-of-sale systems and/or other back-of the house systems.
- Upselling… Know the available products and services and suggest alternatives.
Job Detail
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CitySalt Lake City
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Apply on hotel’s jobs sitehttps://choicehotels.wd5.myworkdayjobs.com/HotelExternal?locations=999c7fe11f191001b093783b38b00000