Housekeeping Public Areas AM

Guide the Public Area team through coaching, training, motivating, and leading by example to maintain the cleanliness of public areas including washrooms, interior corridors, resort vehicles, grounds, walkways, housekeeping closets, retail outlets, and food and beverage outlets according to resort standards and within the framework of Sundance environmental commitment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned.

Conduct public area stand-up meetings at the beginning of each shift to ensure all public area employees are present and on time.

Review special events report with team to identify active conference spaces or public areas requiring attention.

Assign Attendants areas for the day and give special directives relevant to Attendant’s work area.

Distribute checklists to be completed and provided to management at the end of each shift for review.

Attend Housekeeping All-Team Stand-Up Meeting.

Ensure attendance in Housekeeping All-Team Stand-Up Meeting in absence of supervisor.

Responsible for checking in/out keys, radios, and chest packs from the safety office.

Check in/out Sundance vehicle following Sundance vehicle-safety guidelines if necessary to complete duties for the day.

Train new and existing employees to the Sundance standard.

Inspect all public areas at key times during the day to ensure quality.

Train employees on recycling procedures for public areas.

Ensure energy conservation procedures are followed in public areas.

Ensure all closets and storage areas are clean and stocked.

Ensure all closets and storage areas are locked at end of shift.

Ensure cleanliness of public areas in assigned sections including all amenities being stocked; ie: paper towels, soap, toilet paper, linens, etc. per Sundance standard for current business level. Ensures staff follows Sundance Housekeeping protocols for cleanliness and safety.

While cleaning, inspect all areas for maintenance or safety issues (i.e. loose dispensers, light bulbs, unhinged doors, etc.)

Report maintenance or safety issues to PBX.

Ensure operational areas are cleaned prior to scheduled opening.

Ensure conference spaces are cleaned prior to scheduled usage.

Ensure each employee is wearing a neat and complete uniform including nametag and radio.

Make sure keys and radios checked out have been returned to safety.

Ensure all Attendants work only scheduled hours, unless approved overtime per Management.

ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:

Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service standards, and values.

Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.

Be able to work a flexible schedule, work well under pressure, meet deadlines, and manage time appropriately.

Possess the necessary social skills to work with a broad based constituency and provide excellent service to all internal and external guests.

Demonstrate cooperative behavior with colleagues and supervisors.

Keep information confidential as directed in the confidentiality agreement.

Support and comply with all Sundance policies, procedures, and standards.

Protect Sundance assets.

Be a positive ambassador of Sundance inside and outside of work.

ENVIRONMENTAL COMMITMENT

Support and participate in environmental programs associated with position, for example: minimize waste, recycle, conserve energy, purchase and use sustainable products, educate co-workers/guests on environmental ethic, support vendors with similar environmental ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats, and carpool with co-workers to minimize carbon emissions. All employees are invited to participate in environmental and Sundance Preserve sponsored events.

DISCLAIMER

This is a general description of this job. All employees of SUNDANCE PARTNERS LTD. will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

TECHNICAL/COMPUTER SKILLS

Must possess working knowledge of internet navigation and electronic mail. Knowledge of SMS helpful. Operate radio for communication with staff.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Must possess a valid U.S. Drivers’ License in good standing in accordance to Sundance’s Insurance Company guidelines.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in both English and Spanish. Ability to write routine reports and correspondence in both English and Spanish. Ability to speak effectively before groups of customers or employees of organization in both English and Spanish.

MATHEMATICAL SKILLS

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee must be able to work outside in extreme weather conditions. The employee is frequently exposed to toxic or caustic chemicals. The employee is occasionally exposed to moving mechanical parts, high, precarious places, risk of electrical shock and vibration. The noise level in the work environment is usually moderate.

OTHER QUALIFICATIONS

Must be 21 years of age or older.