General Manager Stag Lodge

Job Overview

Purpose:  To manage and oversee the property management functions of Stag Lodge at Deer Valley for Deer Valley Resort Lodging and Reservations (DVRLR). In addition, this position will be responsible for the oversight of the individual rental management units under contract in the building with Deer Valley Resort Lodging and Reservations. Manager will also oversee operations of winter seasonal restaurant, Café 52.

RESPONSIBILITIES:

• As a member of the Deer Valley management team, demonstrate and uphold all Deer Valley policies and provide corrective disciplinary action when necessary
• Manage the homeowner’s association including all duties and responsibilities as spelled out in the association management agreement
• Manage all association expenses per the approved budget of the association including coding expenses and working with the Resort’s accounting staff on all association financial matters
• Review monthly financial statements including balance sheet and profit and loss statements
• Become familiar with all association documents and manage the association according to the Declaration and Bylaws of the association
• Provide oversight related to all building management and maintenance issues and coordinate with Deer Valley Resort staff and all subcontractors on work required at the property
• Develop and maintain relationships with the association board, all members and those owners who choose to participate in the rental program
• Maintain all files and records related to the management of the association including all business licenses and registrations
• Provide regular communication to the Board of Trustees and all association members regarding all appropriate association business
• Respond promptly to all owner and guest requests
• Oversee all rental related activities for those owners participating in the rental program including owner and guest service activities
• Work with other departments within the Resort and the Lodging Division as required
• Attend association board meetings and annuals meetings as required. Also prepare all correspondence, minutes and communications related to association meetings
• Perform other duties as required for the successful management of the homeowner association and rental management program
• Function as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, HOA management, human resources, financial performance of Rental and HOA business plan, sales and revenue generation and delivering a return on investment to both homeowners and Deer Valley Resort.
• Hold property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures Deer Valley sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand.
• – Ensure property ownership’s loyalty through proactive communication, setting and managing expectations and delivering results.
  – Oversee daily (seasonal) operations of Café 52 to ensure all food and beverage related activities such as après and programming exceed homeowner and guest expectations while controlling expenses minimize overall cost to the association
• Other duties as assigned

QUALIFICATIONS: 

• 4+ years experience in the property management and/or hospitality industry specifically related to homeowner association management and condominium rental management
• Experience in a senior management position of a Four Star/Four Diamond hotel or comparable experience
• Knowledge of all facets of association management including the management of the association per the governing documents
• Experience in creating  budgets and financial administration including financial statement review
• The ability to work with, and negotiate, contractors and sub-contractors to solicit bids for association services and provide project management
• Experience in restaurant operations and financial oversight
• Strong understanding of Utah Liquor Laws and specific club establishment requirements
• Experience in the management of a condominium rental program including owner relations and the solicitation of owners
• This position requires excellent written and verbal communication skills including the ability to correspond with owners regarding association matters and individual unit matters including the creation of electronic and printed newsletters
• The ability to manage the staff required for the operation of the homeowners association and the rental management program
• Strong interpersonal skills required to develop strong relationships with the Association Board of Directors and all homeowners
• Provide overall building management oversight including all aspects related to asset and building management
• This position requires a detail oriented person who is excellent at following through on requests and assigned tasks

DATES OF EMPLOYMENT:

• Year Round

PAY RATE:

• Pay: $120,000 – $140,000

Deer Valley Resort is an Equal Opportunity Employer.