Front Desk Agent

Job Overview

At PEG Hospitality Group it’s our associates that make us successful, and we believe in taking good care of them. Both full and part-time associates are eligible to enroll in our benefit plan offerings after you have completed 30 days with us. Additionally, you’ll be eligible to receive paid time off and holiday pay. We also offer generous parental leave benefits, a 401k savings plan, hotel stay discounts. If you need your pay a little earlier, we have you covered with our partner, PayActive.  Treating one another with respect, inspiring each other to be our best, and being diligent in the work we do, are our core values.  If these are important to you and you want to find a place where your hard work and commitment are appreciated and rewarded, join us!

As a front desk agent you represent the hotel to the guest throughout all stages of the guest’s stay. You’ll verify the guest’s method of payment and follows established credit-checking procedures. Answers questions about hotel and local area and attractions. Adheres to all brand standards as it relates to front office processes and procedures. Accurately posts charges to guest rooms. Communicates with all departments in the hotel to ensure an exceptional experience for the guest.