Director of Sales, Residence Inn by Marriott, Provo, UT

Job Overview

DIRECTOR OF SALES

Sunridge Hotel Group is seeking a high-performing Director of Sales for our Residence Inn by Marriott property located at 1290 S University Ave, Provo, UT .  Proper candidates will be innovative, motivated & self-driven with a proven sales background in the hospitality industry.  

JOB DESCRIPTION

• Generate revenue to meet or exceed budget expectations
• Create a sales strategy to generate new business,and penetrate/saturate current accounts.
• Ensure business booked is within the hotel’s goals. Close the best business for the property based on market conditions and needs dates.
• Drive customer loyalty through understanding their needs and recommending appropriate features and services that best meet their needs. 
• Build and strengthen relationships with existing and new customers to enable future bookings. 
• Responsible for maintaining a monthly sales goal through a mixture of Proactive Sales Calls, Maintenance Calls, Email Prospecting, Cold Calls and Teleprospecting Calls
• Record sales efforts in CRM database: achieve monthly sales goal, managing sales funnel opportunities, setting trace/follow up systems to actively manage accounts, and tracking quarterly account action plans
• Work directly with Corporate Director of Sales and Revenue Manager on pricing, strategy, and execution of groups that have more than 10 sleeping rooms a night 
• Work directly with the Corporate Director of Sales and Revenue Manager on pricing strategy and negotiation for corporate business rates.
• Plan and execute effective Sales Blitz and/or Customer Events.  
• Contact prospective companies for groups and corporate business in the market
• Follow up on opportunities uncovered by business development
• Understand the overall competitors – strengths and weaknesses, rate structures, sales team structure and deployment, special corporate and group base, room inventory, renovation/room remodel standards, and how to sell against them. 
• Generate proposals & formulate rate agreement/group contracts, 
• Maintain electronic & hard copy files for groups, meeting and negotiated accounts.
• Collect and input rooming lists, or other reservations & provide front desk with group resumes 
• Input group pick-up on a weekly basis and alert groups to pick-up status and upcoming cut-off dates.
• Present sales, revenue & forecasting reports to the management team
• Participate in weekly revenue calls and implement resulting sales strategies as appropriate.
• Review guest ledgers to identify guests whose companies have the potential to receive negotiated rates.  
• Schedule the use of meeting space and upsell audio/visual and catering items.
• Maintain the meeting room, including the performance of catering functions, clean-up, set-up and tear-down.
• Work with the operations team to communicate billing instructions, rate breakdowns, commission reports, room blocking information, and group special requests
• Build and maintain strong working relationships with key internal and external stakeholders within accounts 

SKILLS

• BS degree in business administration, hospitality management and/or experience
• Ability to maneuver through Marriott PMS and reservation systems.
• Familiarity with EventTemple or other comparable CRM system

ADDITIONAL REQUIREMENTS

• Minimum of 2 years sales experience required: hospitality sales preferred.

BENEFITS

• 401(k
• 401(k) Matching
• Dental Insurance
• Disability Insurance
• Medical Insurance
• Flexible Spending Account
• Vision Insurance
• Life Insurance
• Paid Time Off

Salary

• DOE, + Bonus Incentive
• Salary Range:  50-65K