Director of Sales & Marketing

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers’ needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

The always beautiful Radisson Salt Lake City Downtown is looking for their next Director of Sales to lead their sales efforts. If you have a passion for strategy, selling and a strong desire to be curious we need to hear from you! 

WHAT WE OFFER

Day 1, we are pleased to offer:

• Hotel Discounts at over 7,000 Choice Hotels

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1st of the Month after 30 Days of Employment:

• Full benefits package, including health, dental, vision, short & long-term disability, auto insurance, and so much more!
• Employer paid short-term disability, accident insurance and HSA contribution
• 401(k) Retirement Plan with employer match

90 Days:

• Paid Vacation and Sick Time
• 8 Paid Holidays
• Paid Bereavement

1 Year:

• Paid Floating Holidays

YOUR DAY-TO-DAY

You’re the Hotel Sales Expert!

• Serve as the authority on sales processes, contracts, sales platforms and liaison for hotel’s ultimate success
• deploy an “Everybody Sells” strategy for collaboration with all hotel departments
• Achieve market share and revenue goals by owning the hotel goals within all market segments.
• Exemplify excellent written and oral communication skills with all stakeholders, including ownership and operational partners
• Collaborate with the General Manager in the development and implementation of business strategies for the hotel which are aligned with the hotel’s market share goals
• Manage sales/hotel team and their job duties, delegation, and training where applicable
• Create 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality

Responsibility #1 (70%): Sales initiatives, managing RFPs, generating new leads, and providing clear, strong and creative negotiation and accommodation for current and potential client requests while also delegating appropriate tasks and responsibilities to direct reports to generate greatest efficiencies.

Responsibility #2 (20%): Conduct market research and analysis to align with industry trends and opportunities for soliciting business and maintaining client loyalty for future bookings.

Responsibility #3 (10%): Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy.

REQUIREMENTS

• High School Diploma Required, bachelor’s degree preferred
• Minimum 5 years sales management experience within hotel industry
• General Knowledge of contract laws
• Ability to interpret and implement strategies based on reviews of STR, TravelClick/Kalibri Labs, GDS Audits, Online booking tools and other similar sales tools
• Expert computer skills including Microsoft Office Suite
• Ability to occasionally travel
• Required to stand, sit and walk for extended periods of time
• Lift, carry, or otherwise move and use of force up to 50 lbs.
• Use of manual dexterity of common office equipment such as but not limited to, computers, printers, phones, etc.

SKILLS

• Experience managing owner relations
• Able to resolve conflicts; guest, supervisor and employee
• Able to collaborate effectively with other hotel employees and manager to ensure and environment of teamwork
• Knowledge of hotel of hotel operations including; preparations of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.

In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States.  All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.