Banquet Server

Job Overview

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference center, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay.  As a valued member of the Pyramid Global family, you’ll enjoy comprehensive benefits, including a 401k with a company match and recognition programs tailored to celebrate your dedication.   Join us at Black Desert Resort, where your career is not just a job but an immersive experience in a desert oasis that captures the spirit of Ivins, UT. Your journey toward a fulfilling career in this unique setting starts here. Welcome to a workplace as extraordinary as the landscape that surrounds it!

Overview

Job Summary:

The Banquet Server plays a critical role in providing an exceptional dining experience during various banquet events. This position shows our guests we are passionate about hospitality and dedicated to delivering outstanding customer service.

Job Specification:

Location: Onsite at Black Desert Resort

Shift & Schedule: Year-Round / On Call / Weekends / Holidays

Pay Range: $8/ hour plus a portion of service charges. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. If hired into a tipped position, guaranteed to make a minimum of $16/ hour inclusive of service charges

Why Join Us:

• Competitive Salary and Benefits: Comprehensive health insurance, retirement plans, employee dining room, paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
• Dynamic Environment: Opportunity to work with an amazing team in a luxurious resort setting with diverse dining options.
• Career Growth: Opportunities for professional growth and advancement in the hospitality industry.

Job Responsibilities but not limited to:

• Efficiently set up and break down banquet rooms according to event specifications, including tables, chairs, linens, and dinnerware.
• Provide prompt, courteous, and professional service to guests during banquet events, including serving food and beverages.
• Be knowledgeable about the menu items, ingredients, and preparation methods to accurately answer guest inquiries.
• Ensure guest satisfaction by attentively responding to their needs and requests.
• Maintain cleanliness and orderliness of banquet areas during and after events.
• Work collaboratively with the banquet team and other departments to ensure seamless execution of events.
• Handle guest payments and billing as required.
• Adhere to health and safety regulations at all times.
• Participate in pre-event briefings and post-event debriefings

Qualifications

Preferred Qualifications and Skills:

• Previous experience as a server or in a similar role in a hospitality setting is preferred.
• Excellent communication and interpersonal skills.
• A professional and friendly demeanor with a customer-oriented approach.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Physical stamina to stand for long periods and ability to lift and carry heavy items.
• A team player with a strong work ethic

Compensation Range

The compensation for this position is $8.00/Hr. – $8.00/Hr. based on qualifications and experience.