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Posted Date

December 24

Sheraton-SLC
Job Title

Event Administrative Assistant

Company

Sheraton Hotel

Job Type

Full Time

Job Number 1224192-2
Level

Sales & Catering

Position Description

This position will support the Events and Conference Services Team by giving administrative support to the Director of Events and Conference Service Managers.

 

Greet and assist visitors, answer incoming calls and inquires to the Catering/Sales office.

DUTIES

Perform general administrative functions including: answering a high volume of incoming calls in a timely and courteous manner, composing correspondence, department organization, distribute faxes and mail, greet clients.

Receive visitors and guests.  Answer questions and concerns; follow through either to resolution or refer to the appropriate manager.

Assure all incoming and outgoing correspondence is typed, received, mailed and/or filed as required.

Maintain a professional working environment and attitude.

Maintain and upkeep of all office equipment.

Process paper flow in and out of Events/Sales office.

Maintain a filing system of reports and pertinent hotel records.

Prepare/distribute Banquet Event Order's (BEO) and change sheets as needed, attend daily meeting.

Prepare/distribute Event resumes, conference planning materials and any associated correspondence.

Answer and forward guest requests, complaints, or questions in a courteous and timely manner.

Assist Events and Conference Service Managers with in-house promotions and associate functions.

Ability to accurately use various office software.

Prints reports, event summary, weekly 10 day, missing BEO report and event posting reports.  

Assemble Events promotion, sales and holiday menu kits

Processing amenity form request for Event groups

Promptly answers telephone calls for Events/Sales department following Driftwood and Sheraton standards using clear, positive and friendly communication.

Fax and or mail contracts, BEO's, tax exempt forms, proposals, direct bill and credit application to clients.

Call Event groups for guarantees if needed.

Process restaurant reservations, site visits for Event groups.

Review Banquet Checks.

Responsible for TV Reader Board.

Sends correspondence to clients (thank you, comment cards)

Checking availabilities for meeting space if needed.

Updates menus and any necessary information in computer programs if needed.

Assist with client events as requested by department.

Maintaining constant sales lead status updates and maintaining the lead tracking system.

Maintain department office area in a professional manner including supplies and equipment.

Other duties, as required, to ensure the operational efficiency of the office.

Assembles Sales and Event promotion kits.

Distribution of memos, contracts, resumes, room requests and amenities to relevant departments throughout the hotel.

Responsible for mail pick up and distribution.

Purchases and keeps postage on hand.

Facilitates tracking and deposits for Events, Group and IBT.

Perform other duties for department as needed.


QUALIFICATIONS:
Education:  

High school or equivalent education required.  Bachelor's Degree preferred.

EXPERIENCE:

Two or more years of clerical experience in a Hotel Catering and/or Sales Hotel environment. 

 

EOE/M/F/D/V/Drug-Free Workplace/MUST BE AUTHORIZED TO WORK IN THE UNITED STATES  

 

Position  Available  available now
Salary Range Competitive Pay
Contact Name Brett Struthers
Title Human Resources Coordinator
Company Sheraton Hotel
Address 150 West 500 South
City, Zip Salt Lake City, UT  84101
Telephone 801-534-3451
Email hrsheratonslc@dhmhotels.com  please apply online at www.sheratonslc.applicantpool.com

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