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Posted Date December 16

Sheraton-Park-City

Job Title Front Desk Supervisor
Company Sheraton Park City
Job Type Full Time
Job Number 1216192-3
Level Front Office Guest Services

Position Description

Must have at least 1-2 years of hotel front desk experience. Marriott/Sheraton preferred.

The Sheraton Park City is looking for an energetic and experienced Front Desk Supervisor to join our team. Hotel experience required (1-2 years at the front desk).

  • Maintain standards of quality guest service.
  • Achieve budgeted revenues and expenses and maximize profitability related to the guest services department paper.
  • Develop short- and long-term financial and operational plans for the guest service department that relate to the overall objectives of the hotel.
  • Participate in the preparation of the annual hotel budget.
  • Increase level of guest satisfaction by delivery of an exceptional product through employee development.
  • Manage the reservation function to maintain the highest possible room occupancy and average daily rate through suggestive selling by associates.
  • Maintain and correct procedures for credit control, financial transactions, security of financial assets, and guest security.
  • Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
  • Ability to accurately use various office and accounting software.
  • Must demonstrate a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
  • Ability to assist with the design and preparation of statistical reports and presentations as needed.
  • Ability to accurately report information.
  • Ability to assist with various accounting department tasks as needed.
  • Ability to scrupulously follow all Driftwood/Marriott and hotel policies and procedures and hold subordinates accountable to same.
  • Attend required meetings.
  • Must participate in our lobby duty program.
  • Assist FOM and DIROPS with any projects as deemed necessary. 
  • Projects and assignments are completed thoroughly, professionally, and with care.
  • Adjusts to high-pressure conditions and is open to change.
  • Consistently maintains positive demeanor.
  • Assumes responsibility for personal growth and development.
  • Conducts himherself (acts and dresses) professionally at all times; sets standards for all associates.
Our culture isn't all just about just work & success, we like to have fun too with monthly award social luncheons and seasonal parties. We are a family here at the Marriott - a home away from home. We have great benefits and competitive wages. And a lot of growth potential within the hotel and company. Come work for the largest and best hotel company in the world, SHERATON (part of the Marriott portfolio).
Position  Available  Available now
Salary Range

$10.50-$11.00 per hour plus tips

Contact Name Stacie Moore
Title Director of Human Resources
Company Sheraton Park City
Address 1895 Sidewinder Drive
City, Zip Park City, UT  84060
Apply please apply online here  Sheraton Park City online
 

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