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Posted Date Nov 20

Hilton Garden Inn

Job Title Night Auditor
Company Hilton Garden Inn
Job Type Full Time
Job Number 1120191-3
Level Front Office Guest Services

Position Requirements

  • High school diploma or equivalent
  • Exceptional customer service skills
  • Excellent verbal and written communication skills
  • Basic computer skills
  • Availability to work a variable work schedule
  • Must be to work on time
  • Must present self in a professional manner regarding personal dress and grooming
  • Ability to sit or stand for extended periods of time
  • Ability to lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • .

Position Description

Responsible for greeting and serving all guests in a courteous and professional manner; ensure guests are satisfied with guest room/suite and general hotel cleanliness, and their stay; respond to guests’ needs and requests; ensure the safety and security of our guests, associates, and the hotel while providing a welcoming experience; organize, confirm, process, and conduct guest check-ins/check-outs, room reservations, requests, changes, and cancellations; secure payment; verify and adjust billing; Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest; accept and record wake-up call requests and deliver to appropriate department; process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change; maintain the cleanliness and neatness of the front desk area; ensure that all hotel standards and procedures are applied; other duties may vary upon supervisor’s request. This is an overnight shift that requires an individual that can think on their feet and solve problems as they often work with limited direct supervision.  Previous hotel experience preferred. Position is full-time, Monday-Friday, 11pm-7am.

Position  Available 

Available now

Salary Range $Competitive pay and excellent benefits package
Contact Name Tyler Hurtado
Title Front Office Manager
Company Hilton Garden Inn
Address 277 West Sego Lily Drive
City, Zip Sandy, UT  84070
Apply Tyler.Hurtado@Hilton.com
 

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