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Posted Date October 4

SpringHill

Job Title Front Desk Associate
Company Marriott SpringHill Suites
Job Type Full Time
Job Number 1004191-3
Level Front Office Guest Services

Position Requirements

  • High school diploma or equivalent
  • Exceptional customer service skills
  • Excellent verbal and written communication skills
  • Basic computer skills
  • Availability to work a variable work schedule
  • Must be to work on time
  • Must present self in a professional manner regarding personal dress and grooming
  • Ability to sit or stand for extended periods of time
  • Ability to lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • ..

Position Description

Responsible for greeting and serving all guests in a courteous and professional manner; ensure guests are satisfied with guest room/suite and general hotel cleanliness, and their stay; respond to guests’ needs and requests; ensure the safety and security of our guests, associates, and the hotel while providing a welcoming experience; organize, confirm, process, and conduct guest check-ins/check-outs, room reservations, requests, changes, and cancellations; secure payment; verify and adjust billing; Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest; accept and record wake-up call requests and deliver to appropriate department; process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change; maintain the cleanliness and neatness of the front desk area; ensure that all hotel standards and procedures are applied; other duties may vary upon supervisor’s request.

Position  Available 

Available now

Salary Range $Competitive pay and benefits
Contact Name Mayra Rodriguez
Title Asst General Manager
Company Marriott SpringHill Suites
Address 12111 S. State Street
City, Zip Draper, UT  84020
Apply Mayra.Rodriguez@Marriott.com
 

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