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Posted Date

July 8

Sheraton-SLC
Job Title

Front Desk Supervisor

Company

Sheraton Hotel

Job Type

Full Time

Job Number 0708191-2
Level

Front Office Guest Services

Position Description

Must be able to work any hours between 6AM and 11PM, Monday through Sunday. May include holidays. This position will primarily be the 3PM to 11PM shift.  High school or equivalent education required. 2 years hotel front desk experience required.

 

Duties: Greet and welcome guests upon arrival.  Register guests into the computer, verifying reservation, address, and credit information.  Promote the Starwood Preferred Guest Program and provide recognition and benefits to all present members. Accept payment for guests accounts both at the time of registration and at checkout.  Maintain a house bank and make a deposit and accurate report of receipts daily.  Cash checks and exchange currency for guests.  Supervise the front desk agents, ensuring the correct sequence of events for proper registration and checkout of guests.  Assign specific tasks to front desk agents relative to credit, missing addresses, registration bucket maintenance, registration cards, posting charges, and overall cleanliness and organization of the front desk. Provide ongoing training and support to front desk agents. Issue key to and control entrance of safety deposit boxes.  Post miscellaneous charges as requested. Maintain all front desk related equipment and a par stock of supplies.

 

Qualifications: High school or equivalent education required. Two years hotel front desk experience required.  Supervisory experience preferred.

 

EOE/M/F/D/V/Drug-Free Workplace/MUST BE AUTHORIZED TO WORK IN THE UNITED STATES

Position  Available  available now
Salary Range Competitive Pay
Contact Name Brett Struthers
Title Human Resources Coordinator
Company Sheraton Hotel
Address 150 West 500 South
City, Zip Salt Lake City, UT  84101
Telephone 801-534-3451
Email hrsheratonslc@dhmhotels.com  please apply at www.sheratonslc.applicantpool.com

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