The Sheraton Park City is
seeking an individual to join our front office team as a Front
Desk Agent! We are looking for outgoing, energetic individuals who
love to work with people!
Below are the
Enthusiastically greet guests upon arrival to make them feel
Register and assign rooms to guests promptly and efficiently.
Issue room key to guest and instructions to bell person or
directly to the guest.
Date-stamp, sort, and rack incoming mail and messages.
Transmit and receive messages using all communication avenues.
Answer inquiries pertaining to hotel services, registration of
guests, and shopping, dining, entertainment, and
Listen to and solve guests' concerns.
record of room availability and rate.
Compute bill, collect payment, and make changes for guests.
Thank each guest by name for choosing our hotel and invite
Make, confirm, and cancel reservations via all communication
Accurately post charges such as room, food, liquor, or
telephone to guest bill.
reservation, transportation, or entertainment reservations for
Deposit guest valuables in hotel safe deposit box as requested
and conduct wake-up calls timely and pleasantly.
Ability to focus on the guest, ensuring complete satisfaction
with each transaction/interaction.
Ability to accurately use various office software.
Ability to willingly perform other customer service and
guest-related functions as required.
Our culture isn't all just
about just work & success, we like to have fun too with monthly
award social luncheons and seasonal parties. We are a family here
at the Marriott - a home away from home. We have great benefits
and competitive wages. And a lot of growth potential within the
hotel and company. Come work for the largest and best hotel
company in the world, SHERATON (part of the Marriott portfolio).
We are owned and operated by Driftwood Hospitality Management LLC,
an EOE company.
Please apply online and if
your qualifications meet ours, then we will call you to set up an