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Posted Date June 21

MarriottCourtYard

Job Title Sales Coordinator
Company Marriott Courtyard Sandy
Job Type Full Time
Job Number 0621193-3
Level Sales & Marketing

Position Description

Responsible for in-house sales and special client requests.  Will perform clerical and telemarketing duties as assigned.  Will book banquets and meetings, coordinating with other departments, as necessary.  Must maintain a positive attitude and pleasant disposition as the focal point of the Sales offices.

Position Requirements

  • Answer guest questions regarding company and local area facilities and services.

  • Maintain good rapport with clients.  Work closely with other departments to coordinate details, special requests, VIP packages and promotions.

  • Provide administrative services for the Account Executives, including correspondence and reports.

  • Establish and maintain sales files and trace systems.

  • Review MARSHA production report and do in-house bucket check to ensure all required information is present and correct. (Guest contact information filled out, company name matches rate code used, special payment instructions have been followed i.e.-incidental card on file and credit card authorization form in place.)

  • Maintain and replace office supplies as needed, including sales collateral.

  • Prepare sales figures and reports, as directed.  Assist with competitive shops.

  • Handle inquiry calls, send appropriate collateral, or direct calls to sales management staff as necessary.

  • Take, modify, and cancel guest reservations, noting any special requests.

  • Support Front Desk in providing exceptional guest service (answering phone calls, check-in, check-out, billing etc.)

  • Give site tours.

  • Manage the Meeting Room Department budget.  Handle all banquet and meeting room requests.  Prepare and distribute function sheets to all department heads.

  • Actively sells to in-house guests by: working early morning shifts during breakfast or attending The Mix as determined by the GM.

  • Review in-house ledger for companies that have not previously been qualified, research these companies via internet and reaching out to the guests who are staying then pass information to the proper Account Executive to further qualify.

  • Review in-house ledger for guests staying with top accounts and write them thank you notes. Keep these ledgers in the AE binder to ensure guests are not skipped or double treated.

  • Coordinate the delivery of requested equipment and food for meeting rooms with other departments, when necessary.

  • Prepare bills and code invoices for meeting the Sales Department, including meeting room equipment and catering; submit on a timely basis for approval and processing.

  • Inform Account Executives of potential problems with clients and progress of special projects.

  • Go on sales calls & blitzes with Sales Team and serve as a point of contact to all hotel accounts.

  • Coordinate client gifts with Sales & guest recognition programs with Front Office.

  • Coordinate inventory management with Revenue Management.

  • Telemarket and prospect for meeting room and sleeping room business.

  • Manage mini-hotel inventory and input rooming lists.

  • Manage in-house lead referral program and ensure efficient recording of company names.

  • Know and follow hotel emergency procedures

  • Follow proper key control procedures for issued keys.

  • Practice safe work habits.

  • Drive defensively and safely when driving the hotel van.  Wear your seat belt at all times.  Use the van only for company business.

  • Carry out any reasonable request by Management.

  • Participate in weekly staff meetings.  Prepare agendas.

 

Position  Available 

Available now

Salary Range Competitive wages & benefits
Contact Name Christopher King
Title General Manager
Company Marriott Courtyard Sandy
Address 10701 S. Holiday Park Drive
City, Zip Sandy, UT  84070
Apply christopher.d.king@marriott.com
 

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