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Posted Date May 23

Hampton

Job Title Front Desk Associate
Company Hampton Inn Redwood Road
Job Type Full Time
Job Number 0523192-2
Level Front Office Guest Services

Position Requirements

MINIMUM QUALIFICATIONS:

High school diploma or equivalent

Exceptional customer service skills

Excellent verbal and written communication skills

Basic computer skills

Availability to work a variable work schedule

Reliable transportation

Must present self in a professional manner regarding personal dress and grooming
.

Position Description

FULL TIME ~ 30 TO 40 HOURS PER WEEK.  EVENINGS AND WEEKENDS ARE A MUST. 

 

Join our amazing Hampton Inn team! Your main focus will be to help every guest have a memorable/enjoyable stay at our hotel. Enjoy competitive pay,  excellent benefits and travel discounts, and opportunities for growth and advancement.  

 

JOB DUTIES include:

- Responsible for greeting and serving all guests in a courteous and professional manner.

- Ensure the safety and security of our guests, associates.

- Organize, confirm, process, and conduct guest check-ins/check-outs.

- Supply guests with directions, information, and Recommends area restaurants, sight seeing and other activities  

- Answer calls and make reservations using proper phone etiquette

- Maintain office appearance

- submit work orders for maintenance staff

- Process all payment types

- Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures.  

- Knows all safety and emergency procedures, Is aware of accident prevention policies. 

- Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.  

- Maintain and promote Guest Hospitality at all times.

- Stock lobby Market on a daily basis.

- Ensure that equipment at the Front Desk is in working order. Failure of Front Desk equipment needs to be reported immediately.

- Be familiar with day-to-day selling strategy of rooms.  

.

Position  Available  Available now
Salary Range

DOE

Contact Name Clarisa Santos
Title Assistant General Manager
Company Hampton Inn Redwood Road
Address 2055 S. Redwood Road
City, Zip Salt Lake City, UT
Apply clarisa@ingrouphospitality.com 
 

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