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Posted Date May 17

Job Title Account Coordinator
Company Orchid Events
Job Type Full Time
Job Number 0517183-2
Level Guest Services

Position Description

Account Coordinator

FLSA:  Full-Time, Non Exempt


Primary Responsibilities:

Provide administrative and event housing (hotel reservations)/registration support to members of Orchids operations team on multiple events throughout the US.  Minimal travel may be required.   Must be able to communicate clearly and concisely and maintain positive working relationships with clients, hotel partners and convention attendees. Must be able to manage multiple tasks and deadlines in a fast-paced work environment.



              Must demonstrate expertise in handling interactive variables in Microsoft Excel

              Capacity to learn new software specific to Orchid

              Convention/Event registration / hotel reservations experience beneficial


Job Duties:

              Assist Account Managers with event set up

              Assist Account Managers in working with clients and hotels to maintain set room blocks and registration activities for events

              Assist with sub block management for housing events

              Process rooming lists and reservations changes

              Assist with quality control of registration events

              Respond to guest emails

              Assist Call Center Coordinator as needed with various tasks

              Assist with special assignments and projects as needed

              Assume additional responsibility as needed in the absence of Account Managers

              Provide inbound call center support during times of high call volume (back up)

              Travel to various events for on-site support as needed

              Other duties as assigned


Working Relationships:

Reports to Director of Operations.  Provides event support to Account Managers.  Will also interface with various hotel staff and clients.


Orchid provides opportunities for growth and advancement.


Application: Submit cover letter, resume and salary history/requirement to:


Steve Gertsch




Final candidates will be subject to a background and reference check.  E/O/E.

Position  Available  Available now
Salary Range


Contact Name Steve Gertsch
Title COO
Company Orchid Events
Address 90 South West Temple
City, Zip Salt Lake City, UT  84101

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