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Posted Date May 10 Hyatt_Place
Job Title Director of Guest Services
Company Hyatt Place Downtown
Job Type Full Time
Job Number 510182-3
Level Management

Position Description

Do you love helping people and making them feel welcome? If you have the desire to be a great host, helping to give our guests moments that they will remember, you may be just the person we are looking for. The HYATT Place in Salt Lake City, UT is looking for an individual who is  outgoing, customer service focused, and has a positive outlook to be our Director of Guest Services. Our staff's motto is Customer Service First.  We offer great benefits and an atmosphere that cannot be touched. Bring your smiles and join the family.


Job Requirements:

              Passion for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.

              Ensure high standards in customer service including reservations, guest check-in and check-out, billing and inquires. 

              Assist the AGM/GM in supervising and training front desk staff.

              Maximize suite revenue and occupancy.

              Creating a positive team-oriented environment focused on the guest.

              Ability to multitask and prioritize.





              Two - four years of hotel experience.

              Two year or four year college degree preferred.

              High School diploma or equivalent required.

              Supervisory experience is a must.

              Excellent communications skills required.

              Must be proficient in Microsoft Office.

              Must have a valid drivers license and be able to pass the MVR requirements.


HYATT Place Salt Lake City, UT is part of LodgeWorks, an ever-emerging hotel management and development company based in Wichita, Kansas with 900+ employees nationwide.  Our dynamic multi-brand strategy includes the Hyatt Place, HYATT house, Aloft, ARCHER, Hilton Garden Inn and other high quality, nationally branded products.  We are industry innovators with a rich history and a strong family culture. At LodgeWorks, hospitality is more than just the industry in which we work.  It defines everything we do.  Hospitality is the single most important element of our organization  the foundation upon which everything is built.

LodgeWorks.  Welcome to Hospitality. 


Our benefits include: Medical, Dental, Vision, PTO, 401(k) with employer match, Term Life Insurance at no cost to the employee, additional Supplemental Term Life Insurance available at a minimal cost to the employee, Long and Short Term Disability benefits at no cost to the employee, and much more for full-time positions.


We are an equal opportunity employer and have a lot to offer individuals interested in joining our team.

Position  Available  available now
Salary Range competitve wage & good benefits!
Contact Name Steve Diaz
Title General Manager
Company Hyatt Place Downtown 
Address 55 North 400 West
City, Zip Salt Lake City, UT  84101
Telephone 801-456-6300
Email Steve.Diaz@hyatt.com 

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