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Posted Date January 31


Job Title Assistant General Manager (AGM)
Company Marriott SpringHill Suites
Job Type Full Time
Job Number 0131201-3
Level Management

Position Requirements

  • Minimum of 1-year experience as a manager in the hotel industry required

  • Experience with the Marriott Brand a strong plus.

  • Must be highly motivated, self-directed, with strong initiative and desire for achievement.

  • Exceptional customer service skills required.

  • Must possess strong computer skills.

  • Excellent communication and presentations skills required.

  • Must be a leader, a driver, and guest service oriented

Position Description

The Company and its corporate affiliates are Equal Opportunity employers.  The Company and its affiliates do not discriminate on the basis of race, color, sex (including pregnancy and gender identity), religion, national origin, sexual orientation, transgender status, age, family or marital status, genetic information, military or veteran status, disability, or any other legally protected status, activity, or characteristic. 



  • Understand and assist General Manager with basic accounts payable/accounts receivable functions, along with P&L analysis and budgeting.

  • Control costs at same time as protecting the assets of the hotel.

  • Turn in all paperwork in a timely manner with precision and exactness.

  • Responsible for daily, monthly, and annual property cash handling procedures, deposits, and security.

  • Ensure any irregularities are recorded in appropriate locations and brought to the attention of the GM and/or corporate;

  • Create and maintain a strong team with great cohesiveness.

  • Under the direction of the General Manager, effectively hire, train, and hold accountable the entire staff of the hotel.

  • Ensure Brand and MCR standards are met and documented to brand standards.

  • Motivate team to drive revenue.

  • Understand sales effort within the market and drive both Occupancy and ADR.

  • Understand the workings of a hotel. Deliver a consistently clean and well-maintained hotel.

  • Effectively execute and maintain all front desk, housekeeping, maintenance, and F&B logistics.

  • Demonstrate brand citizenship by maintaining compliance with all required brand standards, behaviors, hallmarks and license agreement mandates. This includes passing all brand Quality Assurance Audits and Local Inspections.

  • Drive improvement in guest satisfaction goals. Collaborate with hotel team members to establish and implement services and programs that meet or exceed guest expectations.

  • Interact with guests, solicit feedback and build relationships. Effectively respond to guests regarding service challenges

  • Use technology platforms to drive guest experience scores

  • Work with General Manager to achieve brand and MCR goals (daily, monthly, and annually).

  • Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotelís or ownerís policies and procedures and regulatory requirements. This includes on-going hotel inspections and maintaining records to company and brand standards.

  • Enhance the hotelís reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments

Position  Available 


Salary Range Competitive pay and benefits
Contact Name Tyler Winger
Title General Manager
Company Marriott SpringHill Suites
Address 2447 West Executive Parkway
City, Zip Lehi, UT  84043

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