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Posted Date January 10

Marriott_TownePlace

Job Title Director of Sales
Company Marriott TownePlace Suites
Job Type Full Time
Job Number 0110201-3
Level Sales Management

Position Description

Manages the development of a strategic account plan for the demand generators in the market.

  • Manages the property's reactive and proactive sales efforts.

  • Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.

  • Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotelís market position.

  • Researches competitorís sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.

  • Attends sales strategy meetings to provide input on weekly and overall sales strategy.

  • Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.

  • Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.

  • Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.

  • Serves as the sales contact for customers; serves as the customer advocate.

  • Serves as hotel authority on sales processes and sales contracts.

  • Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.

  • Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.

  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

  • Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.

  • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

  • Implements the brandís service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotelísí sales objectives.

  • Performs other duties, as assigned, to meet business needs.

  • Maintains the RFP Process for the brand, building business cases and responding to bids

  • Maintains knowledge of market, competition and customers by attending networking events, developing and maintaining good relationships with the local community leaders   and organizations.

  • Excellent communication and customer service skills.

  • Must be an effective problem solver.

  • Good understanding of hotel operations, how each department interfaces with the others and how that impacts or influences the Sales Department.

  • Great organizational skills.

  • Proven ability to exceed performance targets, while maintaining costs.

  • Strong time management skills, possess organizational skills, and goal-oriented

  • Must enjoy working with other departments within the hotel to provide quality service to customers and to cultivate positive relationships.

  • Must possess excellent communication skills, both written and verbal and a polished presence

  • The ability to maintain a positive attitude and high level of energy and enthusiasm

  • Must be available to work one weekend per month as prescribed by the General Manager.

 

Requirements:  High school diploma or equivalent.  2+ years of experience related to the above duties.

Position  Available  Feb 14, 2020
Salary Range

competitive wages and benefits

Contact Name Travis Lindquist
Title General Manager
Company Marriott TownePlace Suites
Address 135 West 200 South
City, Zip SLC, UT  84101
Apply Travis.Lindquist@marriott.com 
 

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