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Posted Date November 5

SpringHill-new

Job Title Front Desk Agent
Company Marriott SpringHill Suites
Job Type Full Time
Job Number 1105184-2
Level Front Office Guest Services

Position Requirements

What are we looking for?

·        Open availability (this position is primarily 3 pm to 11 pm)

·        Exceptional customer service skills

·        Strong oral communication and interpersonal skills

·        Strong attention to detail

·        Ability to work effectively and efficiently in a fast-paced setting

·        Reliability and honesty

·        Teamwork and cooperation

 

Position  Description 

SpringHill Suites in Downtown Salt Lake City is now hiring for a full-time Front Desk Agent!

Join our family of exceptional hotels at the Protel Group where you’ll enjoy rewarding work, opportunities to grow your career and stay with us, and a supportive environment that is fun! Our friendly Front Desk Agents provide attentive and courteous service, all while creating a memorable and personalized experience for our guests.

.

Responsibilities:

·        Greet and interact with guests in a warm, friendly and professional manner

·        Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs

·        Promptly handle guest service requests and guest complaints to meet and exceed guest expectations

·        Work in cooperation with other departments to ensure a positive guest experience

·        Use computer system to make reservations, check-in and check-out hotel guests, process payments

·        Perform tasks such as answering phones, maintain a cash drawer, operate office equipment

·        Ensure guest and hotel safety by knowing all safety, security and emergency procedures

Position Available Available Now
Salary Range

DOE

Contact Name Bonnie Bradshaw
Title General Manager
Company Marriott SpringHil Suites
Address 625 South 300 West
City, Zip Salt Lake City, UT  84101
Email Bonnie.Bradshaw@Marriott.com
 

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