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Posted Date October 9  
Job Title Director of Operations
Company Pennbridge Lodging
Job Type Full Time
Job Number 1009132
Level Management
Position Description

Pennbridge Lodging is the management arm of Pennbridge Capital, a real estate investment firm solely focused on hotel development and acquisition. 


To date, Pennbridge has used third-party management companies to run the day-to-day operations of its hotels and has interfaced with said managers in an owner/asset manager role.  The Director of Operations will report directly to the principals/owners and will play a lead role in preparing to take over management of Pennbridge's hotels that are currently under construction and a number of its third-party managed assets. 


The Director of Operations will manage the overall operations of multiple hotels in addition to all above property level programs and initiatives.  This individual will be a motivated team leader and will be instrumental in cultivating a culture of service, success, and accountability throughout the company.  A successful candidate will preferably have above property level experience but will have at least five years of General Manger experience with top-tier bands/franchisors.


Primary Responsibilities:

                Implements and Maintains human resource policies and procedures for the entire portfolio of hotels. 

                Interviews and makes new General Manager (GM) hire recommendations.

                In case of emergency GM turnover, assumes GM role for any portfolio hotel until replacement is found.

                Works with GMs to create and support marketing plans and pricing strategies.

                Oversees revenue management efforts between revenue managers and GM/DOS team.

                Actively participates in sales discussions, meetings and plans.  Knows key account executives and business base. 

                Knows monthly production levels and goals for each hotels sales team. 

                Runs budget process with individual hotel GMs and monitors performance to budgets throughout the year.

                Provides direction to GMs regarding monthly financial report production.

                Prepares monthly and quarterly reports for owners and investors.

                Protects the portfolio of hotels by verifying that hotels are adhering to a preventative maintenance program.

                Assures that GMs and staff are completing Quality Assurance and franchise reviews regularly.

                Evaluates the results of overall portfolio operations regularly.

                Ensures that the responsibilities, authorities, and accountability of all GMs and other staff are defined and understood.

                Conducts GM meetings.

                Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.


Skills and Qualities:

   Strong leadership skills

   Strong oral and written communication skills Attention to detail Planning and organizational ability Customer skills Computer skills.

   Accounting/finance knowledge

Position  Available  Available now
Salary Range DOE
Contact Name Tom Lewis
Title Principal
Company Pennbridge Lodging
Address 10542 S. Jordan Gateway, suite 300
City, Zip South Jordan, UT  84095
Email twl@pennbridge.com

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