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Posted Date October 5

Sheraton Hotel Salt Lake City

Job Title Front Desk Supervisor
Company Sheraton Hotel
Job Type Full Time
Job Number 1005172-2
Department Housekeeping

Position Requirements

High school or equivalent education required. Two years hotel front desk experience required.  Supervisory experience preferred.

Position Description

The Front Desk Supervisor is responsible to orchestrate and expedite the registration and checkout process at the front desk.  Oversee the daily operation of the front desk.

Greet and welcome guests upon arrival.  Register guests into the computer, verifying reservation, address, and credit information.  Promote the Starwood Preferred Guest Program and provide recognition and benefits to all present members. Accept payment for guest's accounts both at the time of registration and at checkout.  Maintain a house bank and make a deposit and accurate report of receipts daily.  Cash checks and exchange currency for guests.  Supervise the front desk agents, ensuring the correct sequence of events for proper registration and checkout of guests.  Assign specific tasks to front desk agents relative to credit, missing addresses, registration bucket maintenance, registration cards, posting charges, and overall cleanliness and organization of the front desk. Provide ongoing training and support to front desk agents. Issue key to and control entrance of safety deposit boxes.  Post miscellaneous charges as requested. Maintain all front desk related equipment and a par stock of supplies.

 

Flexible schedule needed from  6AM and 11PM, Monday through Sunday. Days worked may include holidays.

Position  Available  Available now
Salary Range

DOE

Contact Name Brett Struthers
Title HR Coordinator
Company Sheraton Hotel
Address 150 West 500 South
City, Zip Salt Lake City, UT  84101
Email brett.struthers@sheratonsaltlakecity.com     www.sheratonslc.applicantpool.com
 

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