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Posted Date June 29

  Marriott TownePlace

Job Title Sales Manager
Company Marriott TownePlace Suites
Job Type Full Time
Job Number 0629181-2
Level Sales Management

Position Requirements

This position has overall responsibility to drive hotel revenue through effective sales efforts.

Position Description

Essential Functions:

Note: Per the Americans with Disabilities Act, essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

 

Manages the development of a strategic account plan for the demand generators in the market.

Manages the property's reactive and proactive sales efforts.

Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.

Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotels market position.

Researches competitors sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.

Attends sales strategy meetings to provide input on weekly and overall sales strategy.

Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.

Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.

Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.

Serves as the sales contact for customers; serves as the customer advocate.

Serves as hotel authority on sales processes and sales contracts.

Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.

Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy

Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.

Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

Implements the brands service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotels sales objectives.

Performs other duties, as assigned, to meet business needs.

Maintains the RFP Process for the brand, building business cases and responding to bids

Maintains knowledge of market, competition and customers by attending networking events, developing and maintaining good relationships with the local community leaders   and organizations.

 

Skills, Knowledge and Abilities

              Excellent communication and customer service skills.

              Must be an effective problem solver.

              Good understanding of hotel operations, how each department interfaces with the others and how that impacts or influences the Sales Department.

              Great organizational skills.

              Proven ability to exceed performance targets, while maintaining costs.

              Strong time management skills, possess organizational skills, and goal-oriented

              Must enjoy working with other departments within the hotel to provide quality service to customers and to cultivate positive relationships.

              Must possess excellent communication skills, both written and verbal and a polished presence

              The ability to maintain a positive attitude and high level of energy and enthusiasm

 

Minimum Qualifications

Education: High school diploma or equivalent

Experience: 3+ years of experience related to the above duties.

 

Work Environment:  Work schedule varies and may include working on holiday; will be required to work occasional weekends as Manger on Duty.

Position  Available  Available now
Salary Range

$45,000 DOE

Contact Name Gloria de la Cruz
Title Recruiter/HR Specialist
Company Marriott TownePlace Suites
Address 135 West 200 South
City, Zip Salt Lake City,  UT  84101
Email please apply onlin at:  Woodbury Corp hotel careers page
 

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