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Posted Date April 13

Hampton Inn Ogden Utah

Job Title Valet Houseman
Company Hampton Inn & Suites
Job Type Full Time
Job Number 0413182-2
Department Guest Services & Janitorial

Position Requirements

Clean motor vehicle record

Position Description

The purpose of a VALET DRIVER & HOUSEMAN is to transport vehicles to and or from the hotel and parking garage in a timely, efficient and courteous manner using safe driving practices. General janitorial duties as well.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

              Assists guests with luggage including delivery inside the hotel.

              Maintains an accurate log of parked vehicles, as well as a vehicle inspection log.

              Communicates by two way radio and in person in a courteous, friendly and professional manner with all guests and hotel staff.

              Acknowledges and greets guests with a smile.

              Must be able to learn and remember destination points, knowledge of hotel(s), main attractions in the area, and local events.

              Must have knowledge of all property parking lot entrances, exits, streets, local highways. Provides guest with directions as needed.

              Ability to safely drive in all variations of weather.

              Practices safety procedures at all times, including wearing seat belt and obeying all traffic laws.

              Reports needed repairs and unsafe conditions to supervisor.

              Performs regular attendance, is consistently on time, observes prescribed work, break & meal periods in compliance with standards.

              Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor which may include assistance within hotel.

 

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

 

Associate demonstrates a high awareness for SAFETY:

              Ability to follow local, state and federal regulations.

              Provides safe transport of guest vehicles

              Reports any known hazards to supervisor as soon as possible.

 

Associate demonstrates a high QUALITY of work:

              Demonstrates accuracy and thoroughness.

              Monitors own work to ensure quality.

              Provides the best possible service to guests and customers.

 

Associate demonstrates acceptable PRODUCTIVITY standards

              Meets or exceeds productivity standards.

              Produces adequate volume of work efficiently in a specific time.

 

Associate demonstrates excellent CUSTOMER SERVICE

              SKILLS Responds to requests for service and assistance.

              Demonstrates the desire and ability to provide high quality service to both internal and external customers.

              Solicits customer feedback to improve service.

 

Associate demonstrates INITIATIVE

              Asks for and offers help when needed.

              Includes appropriate people in decision-making.

 

Associate demonstrates ACCOUNTABILITY for their job performance

              Takes responsibility for own actions.

              Performs work with little or no supervision; works independently.

Can be relied upon regarding task completion and follow up.

Position  Available  Available now
Salary Range

DOE

Contact Name Jose Hernandez
Title Guest Services Manager
Company Hampton Inn & Suites
Address 2401 Washington Blvd
City, Zip Ogden, UT  84401
Email jose.hernandez6@Hilton.com   please apply online at www.Stonebridgejobs.com
 

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